Privacy Protection Standards Quality Associates International Inc.

Privacy policy statement

At Quality Associates International Inc., we take the issue of privacy seriously. We want to assure you that the security and confidentiality of personal information that you disclose while visiting our Web sites will be respected. Policies governing the protection of privacy on our Web sites are strictly observed and enforced to ensure this happens. Information collected

General

Quality Associates International Inc. does not collect any personal information about those who visit our sites for browsing purposes only. Personal information is collected if the visitor downloads, sends an email message to Quality Associates International Inc., or uses Quality Associates International Inc.'s online forms.

Email and product inquiry

We recommend that Web users send Email messages to Quality Associates International Inc. as one of the fastest and most effective ways to have their inquiries about our products and services addressed. Quality Associates International Inc. retains copies of these email messages. The information provided by a visitor will only be used to respond to the visitor's inquiry and to provide better customer service.

Password Protected Areas

To protect the confidentiality of the information submitted, Quality Associates International Inc. requires that visitors have a browser that supports 128-bit-strong encryption, such as:

• Microsoft's Internet Explorer 5.01 and higher
• Netscape 6.0 and higher
• AOL 6.0 and higher (Windows)

Use of cookies

A cookie is a piece of information about an Internet session that may be created when a visitor accesses a Web site. Presently, Quality Associates International Inc. uses cookies to facilitate smooth navigation on its Web sites and provide a higher level of convenience.

• Do not contain any personal information regarding the visitor
• Do not retrieve any information from the visitor's personal computer

Use of information collected

Quality Associates International Inc. uses the information collected from its Web site visitors to address the visitor's specific needs and to provide better customer service, including the provision of the latest information regarding Quality Associates International Inc.'s products and services.

The information collected is also used to provide records of communication between Quality Associates International Inc. and its online visitors and to comply with any applicable legal and/or regulatory requirements.

Access to information collected

By employees

Certain Quality Associates International Inc. employees will be provided with information about a Web site visitor in order to serve that visitor's needs and provide the visitor with information regarding specific products. Quality Associates International Inc. employees are instructed to use strict standards of care in handling the personal, confidential information of Quality Associates International Inc. clients, and the handling of such information is dealt with in Quality Associates International Inc.'s Code of Conduct. Quality Associates International Inc. employees who do not conform to Quality Associates International Inc. confidentiality rules are subject to disciplinary sanctions that include dismissal.

By third parties

Quality Associates International Inc. does not transmit any personal information collected through its Web sites to any third parties. Personal information may be transmitted, however, if there is a specific need to complete a transaction requested by the online visitor.

If you have any questions about the protection of personal information you have disclosed on Quality Associates International Inc.'s Web sites, please send us an email at information@quality-one.com, so that we can address your questions as quickly and completely as possible.